YOUR SAFETY, OUR #1 PRIORITY
TOWN CENTER AT AURORA SECURITY
The safety of our guests, retailers and employees is always paramount and our first priority.
We take a holistic approach to safety with our industry best practices and programs which include our own security force 24 hours a day, 7 days a week on foot and in vehicles, plus camera surveillance and other modern security procedures, special operations plain clothes officers from time to time, crisis planning, and lockdown drills.
Town Center at Aurora also has a strong relationship with the Aurora Police Department including an on-site police presence. We take these actions to promote a safe environment for everyone.
For the security of our guests, please do not leave personal belongings unattended, be sure to lock your vehicles,
and please note that while at Town Center at Aurora, you may be subject to a security interview.
SEE SOMETHING, SAY SOMETHING
Security can be reached 24 hours a day, 7 days a week at 303-344-4192. Do not hesitate to contact us with any concerns, questions or issues you may have while visiting and if you see something, say something!
REQUEST AN ESCORT
Guests can call our security team at 303-344-4192 to request a security team member to meet you within the property or for an escort to your vehicle.
CODE OF CONDUCT
We are focused on providing an enjoyable experience for everyone. Below are some guidelines to keep in mind as you shop, dine, play and spend time with us.
WE DO NOT ACCEPT THE FOLLOWING:
Violations of federal, state or local law.
Any activity that threatens the safety of our guests, retailers or employees.
Any activity that threatens the well-being of our property.
Any activity that disrupts our enjoyable, family friendly environment.
Any activity inconsistent with the general purpose of our shopping center.
Any activity that would disrupt normal business activity.
EXAMPLES OF SPECIFIC ACTIVITIES PROHIBITED INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:
Disruptive profanity, vulgar, offensive or threatening language.
Masks and inappropriate or threatening clothing (hoodies are acceptable as long as your face remains visible).
Behavior that interferes or disrupts normal business activity.
Disorderly behavior such as fighting, running, shouting, pushing or shoving.
Firearms or other weapons of any kind.
Smoking, including vaping, except in designated outdoor areas.
Possession of alcoholic beverages, except in designated areas.
Solicitation and Loitering.
Unauthorized photography or videography.
Unnecessary blocking of walkways, roadways or storefronts.
Operating unauthorized recreational and/or personal transportation devices.
Failure to comply with this Code of Conduct or the lawful or reasonable requests by Town Center at Aurora
management or security personnel may result in your loss of the privilege to use the shopping center and/or
criminal prosecution, where applicable.
Please note that Town Center at Aurora periodically conducts lockdown drills.
PET FRIENDLY ENVIRONMENT
Town Center at Aurora promotes a pet-friendly environment and hosts several pet-friendly events during the year, including pet photos with Santa and Bunny. As always, service animals trained to assist persons with disabilities are permitted within Town Center at Aurora. While service animals are welcome in the food court, pets are not permitted in the food court or other dining areas. Please note that while at Town Center at Aurora, all animals must remain on a leash. Town Center at Aurora supports each tenant’s individual pet policy.
There is no overnight parking at Town Center at Aurora. Any vehicle left unattended overnight is subject to being towed at the owner's expense.
Escalators are not to be used as stairways when not operational. No strollers or wheelchairs are allowed on escalators.
Town Center at Aurora, including our parking lots and adjacent outparcels, is private property, which means that we define the conduct guidelines in these spaces.
We expressly retain the right to revise or modify from time to time these guidelines as necessary.
Any exceptions to these guidelines will be determined by us in our sole and absolute discretion.